Privacy Policy

 

1. Introduction

 

Welcome to Sysnet Support Limited. We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website: www.sysnetsupport.co.uk

We are registered in the UK and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

 

 

2. Who We Are

 

Sysnet Support Limited

Company Number: 6658918

Email: info@sysnetsupport.co.uk

Phone: 01952898301

 

 

 

3. What Data We Collect

 

We may collect and process the following information:

 

  • Name and contact details (e.g. email, phone number)

  • Business name (if applicable)

  • IP address and browser information

  • Any messages or enquiries you send via our contact forms

  • Information collected via cookies (see section 6)

 

 

 

 

4. How We Use Your Data

 

We use your personal data to:

 

  • Respond to your enquiries or support requests

  • Provide services you have requested

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

 

We do not sell or share your data with third parties for marketing purposes.

 

 

 

5. Legal Basis for Processing

 

We only process your data where we have a legal basis to do so, including:

 

  • Consent (e.g. when you submit a contact form)

  • Contract (e.g. to deliver a service)

  • Legal obligation (e.g. accounting or regulatory requirements)

  • Legitimate interest (e.g. improving website performance)

 

 

 

 

6. Cookies and Tracking

 

We use cookies and similar technologies to:

 

  • Analyse website traffic

  • Improve performance and usability

  • Remember user preferences

 

You can manage or disable cookies through your browser settings.

 

 

 

7. Data Storage and Security

 

Your personal data is securely stored and only retained for as long as necessary. We take appropriate technical and organisational measures to protect it from unauthorised access, use, or disclosure.

 

 

 

8. Your Rights

 

Under UK GDPR, you have rights including:

 

  • Access to your data

  • Correction of inaccurate data

  • Erasure (“right to be forgotten”)

  • Restriction or objection to processing

  • Data portability

  • Withdrawal of consent (where applicable)

 

To exercise your rights, please contact us at info@sysnetsupport.co.uk

 

 

 

9. Third-Party Services

 

We may use third-party tools (e.g. Google Analytics) to monitor website usage. These services may collect anonymised data; they do not identify you personally.

 

 

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

 

 

11. Contact Us

 

If you have any questions about this policy or how we handle your data, please contact:

Sysnet Support Limited

Email: info@sysnetsupport.co.uk

Phone: 01952 898301