IT Support
IT support tailored to your needs
Expert IT support services based in Shropshire covering Telford, Shrewsbury and surrounding areas.
Interested in our IT Support?
At Sysnet Support we are always here to help. Our certified experts are always available to offer a comprehensive service allowing us to deliver services catered to your requirements.
IT Support & Contracts
At Sysnet Support Limited, we take pride in delivering professional, dependable IT support to businesses across Shropshire & beyond. With years of experience and a hands-on approach, our team ensures your technology works seamlessly, so you can stay focused on growing your business.
Our dedicated IT professionals provide IT support services, designed to keep your systems running efficiently and your staff productive. We know how critical it is to resolve issues quickly—our goal is to fix the majority of IT problems during the very first call.
We support a wide range of businesses, from home users, small teams to large multi-site organisations, offering everything from routine IT support to more advanced services like network management, cloud solutions, and disaster recovery planning.
Every business is unique, which is why we tailor our support packages to match your specific needs and budget. Whether you’re looking for comprehensive, end-to-end IT management or straightforward support for your users, we’ll build a solution that works for you.
Thanks to our powerful remote support tools, we can solve most issues without even stepping foot on-site. But if a visit is required, one of our skilled technicians will be there as quickly as possible to get you back on track.
Let us be your trusted IT partner—giving you peace of mind, expert advice, and the support you need to succeed.
Why choose us?
- Managed IT services, adhoc support or individual projects
- Over 25 years of experience in the IT industry
- Remote, Telephone & Onsite
- Shropshire Based support team
- Transparent pricing and service-level agreements
- No tech jargon—just clear, helpful advice
- Fast response times and dependable service
- Qualified and Certified Technicians
Workstation cover
Server & Network Cover
Microsoft 365 & Cloud Cover
Cyber & Data Security
Managed IT services
With over 25 years of experience, we deliver reliable, high-quality IT support that businesses can trust. Partnering with a single, dedicated provider streamlines your support process—saving you both time and money.
Our IT support services are designed to give your organisation the help it needs to get the most out of your systems. Whether you’re troubleshooting an issue or planning for future growth, we’re here to support every step.
We know how vital dependable IT is to your success. That’s why we explain everything clearly, without the jargon—so you always understand what we’re doing and why. Our clients stay with us because we keep our promises and deliver results.
Our goal is simple: to help your business maximise the value of its technology—networks, hardware, software, and services. With our team by your side, you can focus on what you do best, knowing your IT is in expert hands.
Benefits of a managed IT Service
Our goal is to help organisations unlock the full potential of their technology—maximising the value of their network infrastructure, hardware, software, and cloud services. We take a proactive approach to managing your IT environment, ensuring everything runs smoothly, securely, and efficiently.
By delivering dependable, expert support, we free your team to focus on what really matters: growing your business and serving your customers. Whether you need day-to-day assistance, long-term strategy, or emergency support, we’re here as your trusted IT partner—ready to step in whenever you need us.
- Predictable - No surprise IT expenses
- Reliable - Guaranteed SLA response times
- Preventative - Monitored systems can warm before problems
- Proactive - Regular maintenance keeps systems running smoothly
- Accessible - Instant access to IT experts
- Scaleable - Easily add or reduce services as your business changes
- Focus - Allows you to focus on your business. Leave the IT to us
What's included?
As standard our full IT managed service contracts include the following. We can cater our contracts to your needs, so whether that be workstation only, Server only, Remote only (no onsite required) or a full IT infrastructrure.
- Telephone support direct to engineer
- Endpoint management
- Cloud storage
- Cyber Security
- Remote support (secure)
- Remote monitoring
- Cloud backups
- WiFi and router management
- On-site support
- Network support
- Server management
- Backup management (in-house & cloud)
Quality IT support for 15 years!
Interested in our IT support?
At Sysnet Support we are always here to help. Our certified experts are always available to offer a comprehensive service allowing us to deliver services catered to your requirements.