About Us
Welcome to Sysnet Support Limited
After working in IT since 1996, we used our vast experience to open Sysnet Support Limited in 2009. With a team of IT specialists, our aim is to provide the very best IT services to all users, using our extensive knowledge with various business industries and users.
What we do
Based in Shrewsbury, Shropshire we provide IT service and support throughout Shropshire and surrounding counties. We support all aspects of IT whether that be Windows or Mac, and have a speciality with Apple Macs having worked with Apple Service Centres since 1996. We pride ourselves on understanding your IT requirements, now and in the future, to provide a cost-effective and personalised IT service that you can depend upon. Delivering support services, hardware/software provision, backup & security installation and management we can give complete IT peace of mind.
Our Mission
Our mission is to develop long-standing relationships with our clients. We believe one-size doesn’t fit all when it comes to IT, and with our vast knowledge of many different industries we can provide you with the best, most relevant, proactive support. Whether you need just simple support on a pay-as-you go basis, or a full maintenance agreement for total peace of mind, we can cater our services to your requirements.
Who we work with
- Design & PR agencies
- Architects & space planners
- Magazine publishers
- Healthcare planners
- Construction & building
- Artists & Galleries
- Health & Safety
- Councils & Museums
- Small - Medium enterprises
- Home & home office users
Why Choose Us?
We offer a full range of IT services to help you get the most out of your IT. With our specialities, especially with Apple Macs, we believe our offerings are unrivalled.
Providing IT support to all users, whether that be home workers or SMB’s, we cater our support to you. Whether that requires a one-off call to fix a niggling problem to full onsite support contracts with guaranteed response times we have got you covered. Working with many of of clients for over 15 years, we provide a personal, professional service, building relationships and understanding your requirements.
Although we specialise in all aspects of IT, we believe we are unique in our Apple Mac expertise. As Apple certified experts since 1996 and working with Macs ever since, we believe we can offer unrivalled support for all Apple equipment, software and devices.
Our partnerships with leading manufacturers & software companies allow us to provide equipment and software at competitive prices. Whether it is simply provisioning the hardware and software or a full installation service we can help throughout the process.
As more and more clients move to the cloud we provide a full provision of licensing and storage spaces. Whether that be simply using Microsoft 365 for email services or providing storage spaces with Sharepoint, Dropbox or Google Drive, our vast experience and certifications allow us to offer a full range of services to meet any budget, that can grow with your business. We also manage our own cloud servers and services, and can provide dedicated web & email servers if required.
We offer a full range of internet services and can supply home & business internet connections (ADSL, FTTC, FTTP and leased lines), web & email hosting, dedicated cloud servers and cloud backup solutions.
There will always be issues with IT. That is why backups are so important in today’s IT. We pride ourselves on giving peace of mind to our clients by providing full disaster recovery solutions. Whether that is with local rotational backups, nightly cloud backups or a hybrid of both our backup approach and monitoring makes sure you are safe in case disaster strikes!
With rising cyber security threats it is vitally important to keep you IT secure. Whether that be simply making sure all accounts are secured, firewalls in place and passwords are sufficient or becoming fully Cyber Essentials certified we can help. As more and more clients are required to obtain the Cyber Essentials certification we have vast knowledge of the requirements to achieve certification and have a 100% success record.
Whether you require a full cabled network, a full WiFi managed mesh system, or a hybrid of both with our experience and partnerships with the like of Netgear, Unify, Cisco and Synology we can provide the most efficient networking solutions. As home working is becoming more common we can provide secure remote access to your office network, or between offices, using secure web services or encrypted VPN.
Interested in how we can help?
Contact us by phone, email or the contact form for further information.